At MORSCO, the health and safety of our Customers, Team Members, and communities we live in and service is a top priority. As many of you have heard, the Coronavirus (COVID-19) is having an increased impact around the world. It is important that we remain pragmatic and sensible about how we can keep one another safe. MORSCO takes this responsibility seriously and asks that each of us, individually, do the same.
Branch Operations
- Our branches remain open and will maintain their normal operating hours.
- We remain committed to tailoring our service to the needs of our customers. Therefore, keep us informed of any changes in your operations that we need to adjust our service for.
- We will also put increased support into our delivery service and eCommerce solutions during this time to assist customers.
Social Distancing
- We are requiring 6 feet distance to be maintained during all interactions. This will mean standing further back from the counter when placing orders and maintaining distance on deliveries.
- We encourage our customers to utilize our delivery service and will call services to limit the contact in branches.
Events
- For the next 30 days we are cancelling all events that bring large numbers of people together.
- This includes any BBQs, customer breakfasts and lunches, vendor events, open houses and customer appreciation days, which are canceled for the next 30 days.
Contingency Plans
- We have been working with our Leadership team and key partners to develop contingency plans to mitigate disruption to supply and service.
Communication
- We will continue to monitor the situation and will communicate regularly with our customers with important information.
- You can see the latest updates at https://www.toddpipe.com/covid-19
- We are also following the guidance of the Centers for Disease Control (CDC) and other relevant regulatory authorities when we share with you the best ways to practice healthy habits.
Practice Healthy Habits
- Wash your hands with soap and water for 20 seconds after using the bathroom, coughing, sneezing, caring for someone who is ill and before you eat.
- Alcohol-based (60 percent or higher) hand sanitizer is a great option if you can’t use or find soap.
- When coughing or sneezing, use a tissue to cover your hand and nose, then throw the tissue away. Immediately wash your hands or use hand sanitizer afterward.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Keep a distance of 6 feet between you and anyone who is presenting symptoms and avoid physical contact, like handshaking.
- Wipe down keyboards, branch counters, and coffee area a few times every day with anti-bacterial wipes.
- Avoid close contact with people who are sick.
If You Do Not Feel Well
- Call your Primary Care Physician and schedule an appointment as soon as possible.
Thank You,
Sasha Nikolic, CEO
Chip Hornsby, Chairman